Resume in Raleigh, NC

Emethia Washington[removed phone] OBJECTIVE/SUMMARYLooking to use my professional skills in a Administrator Assistant or Manager position in an Office environment. PROFESSIONAL SKILLS SUMMARY?Business Office Administration ?Filing, Organization & Recordkeeping ?Daily & Monthly Business Reporting ?Call Center Collection/Customer Service ?General Accounting, Tax returns ?Staff training & Supervisor ?Teller/Loan Officer ?NotaryEMPLOYMENT EXPERIENCEInter-Faith Food Shuttle: PT Data EntryRaleigh NC [removed phone]/[removed phone]/2014?Prepare bank deposit?Enter checks or web donations in database?Enter volunteers information ?Filing?Mailing out LettersSeterus Inc. Call Center Collection Durham NC 11/2011 to 9/2012?Inbound and outbound collection call. ?Set up repayment plan, processing payment.?Collecting on past due mortgage loans?Used good listening and probing skills to quickly address the client?s needs and come to a resolution. College Foundation: Special Collection Raleigh NC 9/2005 to 2/2011?Collection on past due students loans?Offer payment arrangement, deferments or forbearance's,?Perform skip tracing,?Inbound and outbound collection call?Making copies of forms received and payment.?Used good listening and probing skills to quickly address the client?s needs and come to a resolution.Metropolitan Credit Union: Teller/Loan Officer Washington NC 10/1999 to 3/2004?Teller/Loan Officer?Supervising tellers and training new tellers.?Balance vault, teller drawer, order cash from bank, order supplies. ?Prepare for monthly board meeting and yearly annual meeting. ?Run daily reports, and monthly reports. ?Collection calls, and sent out past due notices. ?Reconciled monthly bank statementVolunteerYuli?s Professional Service Bookkeeping/Tax Preparer Raleigh NC 1/2014- present?Prepare Income Tax and signing returns using my PTIN number?Preform bookkeeping for small business clients using Quickbooks?Assist with Business License Applications?Others offices jobs as neededEDUCATION John A Wilkerson High School 1987Beaufort County Community College EMT 2000Rasmussen College Accounting [removed phone] CERTIFICATION OF COMPLETIONRasmussen College June 2013AccountingN.C Department Of Administration (Professional Skills Program) Raleigh NC 3/2014Notary Public Expire 3/26/2019REFERENCES AVAILABLE UPON REQUEST: